Privacy Policy

VIMM fully realizes that it is vital for your medical and personal information to remain private. We respect your privacy and carefully guard any information you submit to us. Any information submitted to us is automatically protected under the provisions of this Privacy Policy. We may collect, use, retain or disclose information about you only for the legitimate purpose of providing you with the services (see below) which you are seeking to obtain from VIMM.

What information do we collect?
We collect information from you when you place an order or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, phone number or Medical Information and History. You may, however, always visit and use our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience. Your information helps us to better respond to your individual needs
  • To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you
  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support
  • To process service requests. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested.
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your request for services. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
    Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place a request to use our services.

Do we use cookies?
Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still request our services over the telephone (250-885-4565) or by contacting customer service.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent
By using our site, you consent to our privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 06/01/2010

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Email: info@vimm.ca
Phone: (250) 885-4565
Address: 203 – 1751 Nanaimo St., Vancouver, BC V5N5C1 Canada

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